Challenge:
A technology service provider struggled with coordinating field service activities, leading to scheduling conflicts and inefficiencies.
Solution:
We created a custom Power App that enabled real-time scheduling and dispatching of field service technicians. It integrated with their CRM and ERP systems for seamless coordination.
Results:
Reduced travel time by 40%, resulting in a 20% increase in the number of service calls completed per day. Improved technician productivity and on-time service delivery.